Legal
Privacy Policy
1. Who We Are
This Privacy Policy applies to wellheld.co.uk ("we", "us", "our"). We are the data controller responsible for your personal data collected through this website.
If you have any questions about this policy or how we handle your data, please contact us using the details in Section 9.
2. What Personal Data We Collect
When you submit your email address through our waitlist form, we collect:
- Email address provided voluntarily when you join the waitlist
- Date and time of sign-up recorded automatically
- IP address recorded automatically for security purposes
We do not collect any other personal data unless you choose to provide it.
3. How We Use Your Data
We use your email address solely to:
- Contact you about your place on the waitlist
- Notify you when we are ready to onboard testers
- Send updates about wellheld.co.uk that are directly relevant to what you signed up for
We will never use your email for unrelated marketing without your explicit consent, and we will never sell your data to third parties.
4. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we rely on:
- Consent (Article 6(1)(a)) — you gave clear, freely given consent by submitting your email via our waitlist form. You may withdraw consent at any time by emailing us to request removal.
- Legitimate interests (Article 6(1)(f)) — we may process your IP address and sign-up timestamp for security and fraud prevention.
5. How Long We Keep Your Data
We will retain your email address until you ask to be removed, or until the waitlist purpose is fulfilled. If you request deletion, we will remove your data within 30 days.
We may retain a suppression record to ensure we do not contact you again in error. This does not constitute active processing of your data for marketing purposes.
6. Sharing Your Data
We do not sell, trade, or rent your data. We may share it with trusted third-party providers (such as an email platform) who are contractually bound to handle it securely and only for the purposes we specify.
We may also disclose data if required to do so by law or to protect our legal rights.
7. Your Rights
Under UK GDPR you have the right to:
- Access request a copy of the data we hold about you
- Rectification ask us to correct inaccurate data
- Erasure ask us to delete your data
- Restrict processing limit how we use your data
- Data portability receive your data in a machine-readable format
- Withdraw consent ask to be removed from the waitlist at any time
- Object object to processing based on our legitimate interests
To exercise any of these rights, contact us using the details in Section 9. We will respond within one calendar month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
8. Cookies
Our website may use essential cookies to ensure the site functions correctly. These do not track you for advertising purposes or store personal data.
If we introduce analytics or marketing cookies in future, we will update this policy and seek your consent where required.
9. Changes to This Policy & Contact Us
We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
For any questions, requests or concerns about your personal data, please contact us at: